Coupangofficial website
One of the global e-commerce portals
Coupangpresent (sb for a job etc)
Coupang is an e-commerce business headquartered in Seoul, South Korea, founded by Bom Kim and established in 2010. Initially, Coupang mimicked the model of Groupon, an American group-buying site, but later transformed itself into a purely e-commerce type of website and successfully borrowed the model of Amazon.
Coupang is one of the most popular group-buying sites in Korea, with over 20 million users, more than 315 million visitors per month, and sales of more than $2 billion.Coupang focuses on the user experience and is committed to providing fast and convenient logistics. They have adopted a "rocket shipment" delivery model, where their own products can be delivered the day after the customer places an order, even on weekends. They have also launched the "Coupang Fresh Dawn Express" service, which ensures that perishable and organic products are delivered to customers within hours of ordering.
The Coupang platform is advantageous in several ways. The first is delivery timeliness. Due to the self-managed sales model, customers who place an order before 12 p.m. can receive their goods the next day, including Saturdays and Sundays. The newly launched "Coupang Fresh Dawn Express" service guarantees that orders placed in the middle of the night will be delivered at 7 a.m., and for perishable and organic products, they will be delivered within a few hours of purchase. This fast delivery service provides great convenience to consumers.
Coupang has an efficient payment system and backend operation platform, and supports various API interfaces. This makes the transaction safe and reliable, and is convenient for sellers to operate and manage.
Third is service.Coupang offers one-on-one e-commerce consulting services to assist with any issues and help sellers increase sales. They also offer Chinese language services to make it easier for Chinese sellers to get on board and communicate.
Last but not least, Coupang has a professional and efficient customer service team, which is able to solve sellers' and customers' orders or other problems in a timely manner and improve user experience.
For sellers who want to move into Coupang, there are some requirements to be aware of. Businesses registered in mainland China, Hong Kong, Macao and Taiwan, China can apply to move in. Experience in cross-border e-commerce sales and a certain number of SKUs (stock levels) are required. It also needs to have a public account capable of receiving RMB, USD, HKD or KRW. When applying for entry, you need to provide relevant information such as business license, legal person identification, bank account statement and links to stores on existing platforms.
It should be noted that the system interfacing method and ERP should preferably use API. product information can be uploaded via API or CSV file. Product descriptions need to be in Korean. Product pricing currency is Korean currency. There is no specific requirement for SKU quantity. Account opening time is about 1 week if all information submitted is complete. Products that can be sold include consumer electronics, electrical appliances, computer and cell phone supplies, fashion, beauty and skin care products, kitchenware, furniture, sports, pet supplies and other categories. Prohibited products for sale include alcohol, tobacco, pharmaceuticals, pirated CDs and other products that infringe on intellectual property rights, dirty goods, real estate, gift certificates, and others. Advertisements of a false, defamatory or deceptive nature on Coupang are also not allowed.
Coupang, as one of the global e-commerce portals, has attracted the attention of a large number of users and sellers through its fast delivery service, secure payment system, professional customer service team, and rich assortment of products. For sellers who wish to expand into overseas markets, moving into Coupang is a good choice.
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